Legal

Privacy Policy

Last updated: July 24th, 2026

James River Signs (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect through jamesriversigns.com, how we use it, and the choices you have.

Information we collect

• Information you provide. When you request a quote, upload a file, or contact us, we collect the details you submit — such as your name, phone number, email address, mailing address, project details, and any files you upload.
• Information collected automatically. Like most websites, we automatically collect certain technical information — such as your IP address, browser type, device, pages viewed, and referring site — through cookies and similar technologies.
• Call tracking. We use CallRail to track and route calls made from our website. When you call a number shown on the site, CallRail may collect the number you call from, the date and time, and call duration so we can understand how customers reach us.

How we use your information

• Respond to your quote requests and inquiries;
• Prepare estimates and provide our products and services;
• Improve our website and marketing;
• Communicate with you about your project; and
• Comply with legal obligations.

Cookies and analytics

We use cookies and analytics tools, including Google Analytics, to understand how visitors use our site. You can control cookies through your browser settings; disabling them may affect how the site works.

How we share information

We do not sell your personal information. We may share it with trusted service providers who help us operate our business and website (for example, form processing, call tracking, analytics, and hosting), and as required by law.

Data security

We take reasonable measures to protect the information we collect. However, no method of transmitting or storing data is completely secure.

Third-party links

Our site may link to third-party websites. We are not responsible for their privacy practices.

Children’s privacy

Our site is not directed to children under 13, and we do not knowingly collect their personal information.

Your choices

You may request access to, correction of, or deletion of your personal information by contacting us using the details below.

Changes to this policy

We may update this Privacy Policy from time to time. The “last updated” date above reflects the most recent revision.

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